Suppeco is a unique and differentiating relationship platform for Supply Chain and the Business Ecosystem.

 

Our acclaimed omnichannel relationship platform focuses not so much on the numbers, but on the narrative behind them! Although traditional performance metrics reported on KPI dashboards are important, frankly without narrative, their value is limited.

 

Fact is, we don’t live inside a contract, we function in the operational ether. Narrative is created inside that operational space – in the area Suppeco calls the digital relationship layer.

 

The relationship layer – A framework for structured and planned execution.

 

At first glance the relationship layer in the supply chain refers to relationships between the different entities of the supply chain network, such as customers, suppliers, manufacturers, distributors, retailers, resellers etc.

 

Look closer, and the relationship layer is defined as a type of relationship engagement that typically involves non-logistics activities and non-systemic functions. It comes from a broader definition of supply chain management, and supports a collaborative approach to a wider range of business processes and multi-party disciplines. Such as the following:

 

• • • Supplier Relationship Management (SRM):
      • Managing and evaluating supplier performance.
      • Developing strategies to ensure supplier progression and contribution to organisational success​​​​.

   

  • • Collaborative Engagement:
      • Fostering collaborative engagement across the supply chain to drive innovation, growth, and sustainability​​​​.

   

  • • Risk Management and Resilience:
      • Developing risk management strategies and ensuring business continuity by identifying and mitigating supply chain risks​​​​.

   

  • • Data Governance and AI Integration:
      • Leveraging core and advanced Suppeco capabilities, including Interpreter, to refine unstructured data into actionable insights, enabling continuous improvement and operational efficiencies​​​​.

   

  • • Sustainability Initiatives:
      • Promoting sustainability through collaborative engagement with suppliers, focusing on environmental and social governance (ESG)​​​​.

   

  • • Customer and Supplier Relationship Management:
      • Emphasising reciprocal relationships that explore trust, values, and enhanced collaboration​​​​.

   

  • Innovation and Knowledge Sharing:
    • Supporting shared R&D, thought leadership, and continuous improvement through structured and planned relationship management​​​​

 

The challenge, as we mentioned is that we don’t live and function inside a legally drafted contract. We operate in the real world where things don’t necessarily run to order or by clause. And neither should we. To do so would surely stymie much needed creative agility and diversity – both crucial cornerstones, foundational in many a critical innovation.

 

Fortunately, Suppeco is now differentiating to create structure, planned execution, and management within the relationship layer – the area that historically lacked all measurability, is now both structured, and manageable, and now supports a substantive opportunity to drive alignment of strategic objectives.

 

Change Executes Operationally Every Time 

 

Suppeco creates frictionless live, dynamic execution, and engagement – operationally. Real change requires a boardroom mandate – but change executes operationally – every time.

 

However, modern supply chain operations are complex, where driving change and service improvement is often hampered by low, or no visibility, and lack of buy-in.

 

Just look at these firmographic stats:

 

• • Upward of 80% of a company’s revenue is generated outside its borders by its suppliers

 

• • Yet only 6% of companies have full visibility of their supply chain

 

• • 95% of companies globally, are small to medium size enterprises The further you go upstream in supply chain, the smaller those companies become.

 

• • and 43% of those smaller companies, have zero visibility of their produce once it leaves their premises.  Frankly, these business owners are just too busy, trying to keep the lights on

 

 

So How Do We Get Beyond These Numbers?

 

Driving to NetZero is a journey of measurable operational improvement. But driving that change is NOT JUST ABOUT DATA! It’s about WINNING HEARTS AND MINDS.

 

Change cannot be imposed. It’s been tried, and it simply doesn’t work. Instead, it’s about creating equitable access for supply chain partners, both big, and small – together, going on that journey. Suppeco brings all of this together in the shape of scalable technology – which includes an incredible tech orchestration layer of data, or more importantly as we like to say, an orbit of technology and people partnerships.

 

Technology’s the enabler, but human relationships are the real story.

 

If you’d like to discuss any of the points raised in this article, just reach out. We are always happy to chat. 

Further reading on this most important of topics:

Small Giants Big Impact Bright Future

SMEs the Secret Sauce to Sustainability

It’s Time— Actionable Visibility for Resilient, Sustainable Supply Chains

Mercy Productions and The Case for Corporate Sustainability

The Pervasive Belief in Contractual Imposition

Procuretech Podcast – Suppeco ‘s real time ESG compliance with universal visibility in supply chain   

 

Have a great day.